You cannot delete your PayPal account from the mobile payment app. Step 2: On your dashboard, click on the gear icon right beside the “logout” option. Choose Account Settings from the drop-down menu. Step 3: Click on Account Preferences under the Account and Security Menu.
Step 4: At the bottom of the page, you will see Close Account. Choosing this option will redirect you to the Close Account page. Go through the terms and conditions and click Continue. Step 5: Complete the short customer satisfaction survey and click Continue. PayPal would ask you to confirm the account closure one last time. What Happens After You Close a PayPal Account? Once you do this, your account will be deleted permanently. Once you delete your PayPal account, you cannot reactivate it, even if you sign up for a new account with the same email address. You lose any unused redemption codes and coupons. PayPal will automatically cancel all unpaid money requests too. Why Can't I Close My PayPal Business Account? You cannot access your transaction history and any other account information. PayPal can prevent you from closing your business account on several grounds, like when you have a negative account balance of less than zero. To resolve this, you need to fund your account to cancel the negative balance. It would help if you also took care of any account limitations, outstanding payments, disputes, claims, and chargebacks before going ahead with a PayPal account closure.
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